Professional Quality of Life Elements Theory and Measurement
Compassion Satisfaction and Compassion Fatigue, Burnout, 
Secondary Traumatic Stress.
Vicarious Tramatization and Vicarious Transformation
NEW NEWS from the ProQOL Office

New Method for Obtaining Use Permissions

Following the fire last year there have been serious problems with my ability to get permissions to people in a timely way. Even before the fire the volume of requests far exceeded our staffing time which is minimal at best. While we do have volunteers on occasion, most of the responses are completed by the developer of the ProQOL, which is me. I am webmistress, statistician, publisher and tech support. With thousands of people around the world using the ProQOL we have been unable to help in a timely way. Beginning August 28, 2013, you will be able to obtain permission letters immediately upon submitting information about your project. You can do this by going to the Request use Permissions page.

Volunteers Sought

The ProQOL is the worlds' most widely used measure of the negative and positive effects of helping others who have experienced trauma or great sorrow. We need help from volunteers to support the ProQOL community. If you would like to volunteer you could take on a single project or you can donate a few hours a month. We also have a modest annual budget, primarily for maintaining the website, but no funding. Below is a list of things we need help with. If you would like to volunteer consider one of these areas or suggest something to us on the Volunteer form
  • Web maintenance
  • Updating the bibliography
  • Answering inquiries
  • Editing of documents
  • Data analysis
  • Funding
NOTICE: Members of the ProQOL community have identified inconsistencies in the t-score tables. If you are calculating your t-scores directly there are no problems. A new revision of the manual is underway has been delayed by a fire that burned our office.
Free, Customizable Stock Slides
If you are making a presentation or writing a newsletter article, please do use our stock slides. There are very liberal rules for their use. We want people to use them.

Make Contributions to the Bibliography

The Bibliography has proved to be useful to a number of people. If you have anything you could add to the effort, please do send us the reference! If it is possible we would appreciate copies of the document too. I am always delighted to be able to let people know about new articles, documents and unpublished papers and monographs.

Remember, if you have questions you can look for answers three ways. First, you can check the FAQ. Second, you can look at the information on the Use the ProQOL page. Third, you can contact us directly through the Request Permissions or Contact Us page.
Professional quality of life is the quality one feels in relation to their work as a helper. Both the positive and negative aspects of doing your work influence your professional quality of life. People who work in helping professions may respond to individual, community, national, and even international crises. Helpers can be found in the health care professionals, social service workers, teachers, attorneys, police officers, firefighters, clergy, transportation staff, disaster responders, and others. Understanding the positive and negative aspects of helping those who experience trauma and suffering can improve your ability to help them and your ability to keep your own balance.

The ProQOL Office On a Walk-about
The ProQOL lives on a cloud in the sky with a keyboard on my desk in my home. We lost our home to wildfire in June of 2012. Since that time we have lived in various temporary housing including a hotel, a ski condo and what we dubbed "The Green Shag House" or GSH. the GSH which was a HUGE house built in 1972 and frozen perfectly in time including all of the curtins and furniture and, of course, green and gold shag carpet which was the height of fashion in the 1970s. After months of soul searching and a variety of events, my spouse and I decided to retire and we have moved to Northwest Montana where we are trying to build a permanent home for us, and for the ProQOL.

If you are interested in reading about our recovery from the fire, you can find my family's blog, Building Home at

Can I use the information on this website for presentations, research and writing papers?
Of course! We built this website so that you would have free and easy access to a multitude of resources on Compassion Satisfaction, Compassion Fatigue and Professional Quality of Life. We know that accessing tools requires resources. The resources you need for the ProQOL are your energy, vision and commitment. We do not want you to have to pay for the resources on this site. It was my commitment over 20 years ago that these resources would be given away and I have continued to believe that was the right thing. Please use, share, and help us improve the tools and information we have. Remember, check the FAQ's and the various parts of this website for how you can use the documents here on the website. Most you can simply download and use. If you or we need more documentation, there are forms for each type of request that you can simply fill out. The come directly to us. 
Compassion Satisfaction and Compassion Fatigue are two aspects of Professional Quality of Life. They encompass the positive (Compassion Satisfaction) and the negative (Compassion Fatigue) parts of helping others who have experienced suffering. Compassion fatigue breaks into two parts. The first part concerns things such as such as exhaustion, frustration, anger and depression typical of burnout. Secondary Traumatic Stress is a negative feeling driven by fear and work-related trauma. It is important to remember that some trauma at work can be direct (primary) trauma. In other cases, work-related trauma be a combination of both primary and secondary trauma. If working with others suffering changes you so deeply in negative ways that your understanding of yourself changes, this is vicarious traumatization. Learning from and understanding vicarious traumatization can lead one to vicarious transformation.